What's your main focus - marketing or development?

Both. Marketing is my foundation - 10+ years of it. AI development is how I solve problems faster now. I build tools, automate workflows, and ship products. The two skills compound.

Do you work with clients outside Kazakhstan?

Yes. I've worked on projects in USA, Europe, and across CIS. Remote collaboration is standard.

What size companies do you work with?

Primarily SMBs and mid-market. Companies spending $5K-100K/month on ads, or businesses that need custom tools built fast.

How do you use AI in your work?

Daily. Claude and Cursor for coding. ChatGPT and Gemini for research and content. I build Chrome extensions (Mirana Apps), data extraction tools on Apify Store, web apps, and automation scripts with AI assistance.

What's your availability?

I take on 2-3 projects at a time. Reach out to discuss timing and fit.

Send me a message. We'll discuss your situation, goals, and whether I can help. No pressure, no fluff.

What does the Speed-to-Lead SLA Calculator measure?

It measures operational control using your own monthly lead volume, median first human response time, target SLA, share handled within SLA, follow-up coverage, automated acknowledgement coverage, and routing delay. It does not forecast revenue or conversion uplift.

Does an automated confirmation count as a human response?

No. Automated acknowledgement is reported separately and does not improve the SLA Control Score. A receipt can confirm form delivery, but it does not prove that a seller reviewed, qualified, or contacted the lead.

What is a good speed-to-lead SLA?

There is no universal SLA for every lead type, market, staffing model, or business-hour policy. Set a target that matches the intent and operating hours of the workflow, then measure the same start event and human-response end event consistently.

How is the SLA Control Score calculated?

The transparent diagnostic model weights the share of leads handled within SLA at 50%, median human response versus target at 30%, and follow-up coverage at 20%. The bands are model-defined operating signals, not external industry benchmarks.

Are calculator inputs stored or sent to Konabayev.com?

No calculator inputs are submitted as a form. Calculations run locally in the browser. The calculator custom events contain only coarse result bands and interaction names, not raw values. A share link intentionally contains the aggregate inputs you choose to share.

Free revenue-operations diagnostic

Speed-to-Lead SLA Calculator

Turn your own CRM timestamps into a clear operating diagnosis. See how many inbound leads miss SLA, where routing consumes response time, and whether follow-up coverage is controlled.

No signupRuns in your browserNo invented revenue lift

Use your CRM data

Audit the current workflow

Example values are loaded to show the model. Replace them with one consistent reporting period. Do not mix automated receipts with first human attempts.

Volume and human-response SLA

Inbound leads per month

leads

Eligible inbound requests in the same reporting period.

Target first human response

minutes

Your internal target, not a universal benchmark.

Observed human handling

Median first human response

minutes

Use the median from form submit to first human attempt.

Leads handled within SLA

Share receiving the defined human response before target.

Median routing delay

minutes

Submit to enrichment, assignment, or queue-ready timestamp.

Acknowledgement and follow-up

Automated acknowledgement coverage

Reported separately; it never improves the human-control score.

Structured follow-up coverage

Eligible leads receiving the minimum sequence your team defined.

Private by design: calculations stay in this browser. Calculator events use coarse bands, not raw inputs. A copied share link contains the aggregate inputs you choose to share.

Transparent model

What the score means

The score is a diagnostic model, not an external benchmark. It combines three controls that your CRM can measure consistently. Automated acknowledgement is shown as a separate delivery control and cannot increase the score.

50% handled within SLA30% median human timing versus target20% structured follow-up coverage

85–100Controlled

70–84Watch

50–69At risk

0–49Critical

These bands are model-defined prioritization labels. They are not claims about conversion, qualification, close rate, or revenue. Use the same event definitions and business-hour policy every reporting period before comparing scores.

Source discipline

Why there is no revenue-uplift estimate

Public speed-to-lead studies use different start events, response types, populations, and outcomes. The maintained dataset separates automated receipt, human attempt, contact, qualification, conversion, and close instead of treating them as one funnel event.

RevenueHero's 2024 field audit observed 365 responses across 1,000 B2B SaaS demo requests, and automated responses were included. LRT-003
Among observed responders, 60.27% sent an automated response. That does not prove human contact. LRT-018
Older 2021 vendor telemetry and historical 2011 research remain dated evidence, not current universal multipliers.

Open all 40 source-locked claims and datasets

Questions

Speed-to-lead calculator FAQ

What should count as the start timestamp?

Use the first successful inbound event your systems can reproduce, normally the accepted form submission or created lead record. Document whether retries, spam, duplicates, and after-hours submissions are eligible.

What should count as a human response?

Use a seller action that represents real review or contact, such as a personalized email, call attempt, or meeting offer. Do not use a generic receipt generated by the form or marketing automation.

Should I measure average or median response time?

Use the median for the calculator because a few extremely late responses can distort the average. Keep the 75th and 90th percentiles in operational reporting so the long tail remains visible.

Does a 100 score guarantee more revenue?

No. It only means the workflow matches its own SLA, timing, and follow-up controls under this transparent model. Lead quality, offer, availability, qualification, and sales execution still determine commercial outcomes.

How often should I run the audit?

Review it weekly during an operational fix and monthly after the workflow stabilizes. Segment by channel, form, region, product, business hours, and lead type before changing the SLA.

Need the root cause, not another dashboard?

Find where marketing loses revenue

The AI Marketing Revenue Leak Audit maps form delivery, routing, CRM visibility, attribution, follow-up, and tool overlap into a prioritized 30-day fix plan.

See the $500 founding-client auditDelivered in 5 business days after intake and read-only access.

Speed-to-Lead SLA Calculator

Audit the current workflow

What the score means

Why there is no revenue-uplift estimate

Speed-to-lead calculator FAQ

Find where marketing loses revenue

Related evidence and tools